COURSE
Introduction to Microsoft 365 Admin
This course is designed for those organisations who do not have an IT manager, and want to complete their own Microsoft 365 admin, to complete adds, moves and changes to their users. Pre-requisites - authorised access to admin tools. With each of our training courses, we will work with you to tailor the course to your organisation, to ensure we meet your business needs. A typical course agenda will include the following:
Introduction
- • Accessing Admin tools
- • Overview of Admin interface
- • Review of the available admin centres
Home Page
- • Reviewing shortcuts
Users
- • Resetting passwords
- • Active users vs Business users
- • Editing a user profile
- • Assigning licenses
- • Managing leavers
- • Accessing OneDrive files
- • Enabling Multi Factor Authentication (MFA)
Groups
- • Understanding different types of groups
- • Creating, managing and deleting groups
- • Creating, managing and deleting shared mailboxes
Creating role based access
- • Adding and deleting users to specific admin tool features
Managing Resources
- • Adding, modifying and deleting equipment
- • Adding delegates to resources
Licensing
- • Overview of Marketplace
- • What is included within key licenses
- • Reviewing what licensing is assigned and in use
- • How to enable trials
- • Cancelling licenses
Support
- • How to raise a support issue
- • Reviewing current Microsoft issues
Admin Application
- • Installing an authentication admin app on tablet/smartphone devices
