Unlock the true potential of your team
Microsoft 365 Training
Empower your people to become experts in the tools they use every day
Drive engagement. Maximise ROI
Accelerate adoption rate of 365, Teams & Copilot
Empower your people with tailored strategies and training that turn technology into real business impact.
Working in partnership with you to create tailored training packages.
Empower your people to feel confident when using Microsoft 365 applications.
Our expert team are here to support your user adoption journey.
What We Do
Why invest in our Microsoft 365 Training?
The digital workplace is evolving fast and so are the tools you rely on. Microsoft 365 isn’t just about email and documents anymore. With features like Copilot, AI is now built into your everyday apps, helping you work smarter, faster, and more efficiently.
Our training ensures your people feel confident using Microsoft 365 applications such as SharePoint, OneDrive, Teams and now Copilot. When users know how to make the most of these tools, collaboration improves, productivity soars, and your organisation gets a better return on its investment.
By empowering your team with the skills they need today, you’re laying the foundations for future growth and success.
- Highly experienced trainers and consultants - Practical, real-world advice.
- Bespoke courses - Tailored to your organisation’s goals and workflows.
- Bitesize sessions - Delivered virtually or face-to-face for maximum flexibility.
- Customised training videos - Created specifically for your organisation so employees can learn at their own pace, whenever it suits them.
- Copilot readiness - Learn how AI can automate tasks, summarise meetings, and save hours every week.
Every hour saved through smarter working adds up. Our training helps you unlock those savings by turning Microsoft 365 deliver maximum value for your team.
Our Courses
We offer various bespoke
Microsoft 365 Training courses.
These are our core courses, however we can tailor these for your organisation and requirements.
OneDrive
Manage your files effectively with OneDrive
Microsoft 365 Admin
Managing your user adds, moves and changes
SharePoint
Manage documents, storage and collaboration
Copilot
Effective and practical uses for Copilot to maximise ROI
Microsoft Teams
Maximise the benefits of collaborative working
Microsoft Bookings
Organise schedules and manage appointments
Microsoft Sway
Create professional newsletters, presentations and proposals
Testimonials
What our clients say about us
Liz Redway Owner
I want to express my thanks for the excellent training we received from Cloud9 Business Services. I left the session with a far greater understanding of MS Teams, in particular, how it can support remote teams and collaborative working within our business and also externally with our clients. Zoe made the session relevant to my business, was able to show us the system in use and give real life examples of how my team can use MS Teams to promote more efficient and effective working. Productivity will definitely increase as we integrate the system into our business. I have already recommended Cloud9 to my contacts and will continue to do so. Thank you for adding real value to my business.
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Real value!
Tony Murphy IT Manager
The delivery of the training was flawless. We also had the opportunity to tweak the content before the training took place, to ensure it fully covered our business needs. Overwhelmingly, the feedback from users was that the courses were positive and the trainer, Claire, was deeply knowledgeable on the various subjects. I could not recommend Cloud9 Business Services more highly.
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Deeply knowledgeable
Andy Leatherland UCC Consultant
Having worked with Zoe and Cloud9 over a number of years, I can say with confidence that they are one of the most professional and technically competent consultancy service providers within their service space.
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Professional and technically competent
Stephanie Cook Senior Product Manager
Had the great pleasure of working with Zoe and the team, for user adoption on a large-scale teams deployment with great success. Looking forward to the opportunity to work with her and the Cloud9 team on future projects!
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Great success!
Why Work With Us?
Highly experienced trainers
Our team brings deep expertise in Microsoft 365 and user adoption strategies, helping organisations unlock the full potential of their technology. We’re passionate about empowering people because we know your workforce is your greatest asset.
Using our knowledge and experience, we design and deliver bespoke training programmes that build confidence and capability, from Microsoft Teams to Copilot and beyond. Every solution is tailored to your business needs, growth plans, and ambitions, ensuring your people feel supported and ready to succeed.
We work in partnership with organisations of all sizes from large enterprises and SMEs to local businesses, public sector bodies, and charities, delivering practical, results-driven training that makes a real difference.
What We Offer
Tailored Training for Your Business Needs
Every organisation is different, so our training starts with a Discovery Session to understand your goals and challenges. This allows us to design a programme that fits your business perfectly. We provide customised materials such as quick-start guides, videos, and online tutorials, along with go-live support and virtual floor walking during those critical launch days. People adopt new technology more easily when they see how it benefits their daily work. That’s why our training uses real-life examples from your organisation, making it practical, relatable, and immediately actionable.
We deliver interactive sessions using your systems, so attendees can apply what they learn straight away.
Professional, confidence-building courses that enhance efficiency and make technology work for your people.
Get your team working efficiently and confidently with Microsoft 365
We specialise in providing all types of Microsoft 365 training to businesses, charities and the education sector.


